If I had a dollar for every time a customer asked me, "How does one find a good contractor," I swear, I'd be rich. Admittedly, I never gave much thought to what the lay person needs to know to find a good contractor.... more info»

In our business, C.O.D. (getting paid the minute the work is done) is impractical and a poor business practice. Strangely, those who... more info»

Articles, seminars and advertisements for flat rate pricing "systems" and books flood our plumbing and mechanical trades. This results in the distorted perception that the only way to succeed in our trade, is to embrace these methods - or face financial collapse. While most of us know this premise is false, perhaps this paper will provide some input ... more info»

I feel compelled to set the record straight for the umpteenth time. Perhaps a list of why flat rate doesn't work will do?... more info»

We all agree knowing costs is essential to a successful business plan. However, there's a world of difference between knowing costs and using Flat Rate methods. In fact, there is no connection between the two. If you don't know your costs of doing business any method of financial planning is suspect... more info»